Choose ‘Refresh’ to update the list. The paper pick roller. Other issues, such as connectivity, print driver settings, special paper, photo paper facing shiny side up, or slick or damaged paper might cause the problem. Asia Pacific and Oceania. Follow these guidelines to help prevent paper feed issues:.

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If one or more of the color blocks does not match its label, click here to continue troubleshooting. The quality of the paper can also make a difference. Remove all traces of paper found. Print cartridges Purchase replacement cartridges and other supplies from the HP Store or local retailers.

Printer Specifications for HP Photosmart C4200 All-in-One Printer Series

Missing colors If any of the color patterns or bars are phtosmart missing, the cartridge is not functioning correctly. The Virtual Agent is currently unavailable.

If the product does not turn on by itself, press the Power photsmarf to turn it on. Do not leave the ink cartridges outside of the printer for more than 30 minutes.


The serial number provided does not match the previously selected product. Solution Perform the following steps to solve this issue:. This page requires Javascript. We were unable to find any drivers for your product.

HP Photosmart C All-in-One Series – Wrong Colors | HP® Customer Support

Press OK to start the scan. Environmental specifications Recommended operating temperature range: How does HP install software and gather data? The problem is probably related to the paper that you were trying to print on, or possibly a connectivity problem.

Insert the new cartridge. The printer scans the alignment page, and the alignment process continues. Scan specifications Image editor included. Europe, Middle East, Africa. d4200

HP Photosmart C All-in-One Printer series Product Information | HP® Customer Support

Never load mixed types of paper in the tray. Asia Pacific and Oceania. Be careful to touch only the black plastic. Select your desired files and a list of links will be sent by email. Clean the rollers Dust or paper residue on the rollers inside the product can cause paper feed issues. Look for defects In general, if the printer and print cartridges are working properly, the patterns which look like grids of lines should contain few or no missing lines.


Be careful not to push the paper in too far, which can cause paper jams. If the issue persistscontinue with the next solution.

I don’t see my operating system. Select from the products you own. If the self-test report does not print when slowly pushing the paper farther inrepeat the previous steps to clean the rollers again.

Minimum system requirements – Macintosh. Follow these steps to try the alignment again. See your browser’s documentation for specific instructions.

The list of all available drivers for your product is shown above. If one or more of the color blocks does not match its label, click here to continue troubleshooting c in English.

When you insert a cartridge, the printer automatically prompts you to align the cartridges.