Choose ‘Refresh’ to update the list. Using Fingerprint reader before registering If you swipe your finger across the fingerprint reader before it is set up, the Access Manager opens a logon wizard window and prompts you for information. Select your desired files and a list of links will be sent by email. You must enter your user name, and the required password. Operating System – Windows 7, Windows 8, Windows 8. Video of the Day.

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This could take up to 3 minutes, depending on your computer and connection speed. Contact HP for technical support or repair service. Digital Persona Fingerprint Reader. Brought to you by Techwalla. If you have successfully logged on to Windows, click Finish to close the wizard. If a biometric option does not exist in your BIOS, then the fingerprint reader is always enabled. Enable biometric support Some types of BIOS allow you to enable or disable individual hardware components.

How to Activate the Biometric Fingerprint for My HP Laptop

No software or drivers are available for this product with the selected operating system. HP Fingerprint Reader Software. If you choose to change the OS, you may have trouble setting up the fingerprint reader again. Multiple people can be registered to use the fingerprint reader if each person has an individual computer logon account.


Is my Windows version bit or bit? Select an operating system and version to eliteboik available software for this product. Next, see if Windows supports the fingerprint reader. The list of recommended drivers for your product has not changed since the last time you visited this page. Click “Close” once your fingerprints are successfully entered to close the interface.

If your device driver is up-to-date, see if your access manager software is compatible with your fingerprint reader. If there is a Biometric entry, then Windows supports the device.

How to Activate the Biometric Fingerprint for My HP Laptop | It Still Works

Select your desired files and a list of links will be sent by email. Do not use a paper towel because the paper may scratch the surface of the sensor.

Modify your browser’s settings to allow Javascript to execute. If you need to start over during the fingerprint registration process, right-click the highlighted finger on the screen, and then click Start Over. The Virtual Agent is currently unavailable. On HP notebook computers, the fingerprint reader is a small metallic sensor located near the keyboard or display. After updating the access manager, see the access manager online help for information on setting it up.


One of the squares below the hand graphic will change color when the scan is accepted. If prompted to register a second fingerprint, click a different finger on the hand graphic, and then repeat steps 5 and 6. Please verify your product is powered on and connected, then try again in a few minutes. Click “Start” and point to the “All Programs” entry.

Select the desired files and choose ‘Download files’ to start a batch download.

HP Customer Support – Software and Driver Downloads

The Biometric Fingerprint reader for your HP laptop provides your computer with a comprehensive level of security. Choose ‘Refresh’ to update the list. The Virtual Agent is currently unavailable.

Click Next to begin. Update the device driver The fingerprint reader hardware requires a device driver to allow software to control it. How does HP install software and gather data? Use the table below to determine which access manager software was available at the time the computer was purchased.