Didn’t find what you were looking for? Earlier this week I installed the bit version od Windows 7 Ultimate, because the upgraded installation did run into problems sometimes, requiring a long time to get an ip address etc. I have disable, deleted and reinstalled, everything. Tuesday, October 7, I have even gone to the DigitalPersona website but found nothing.

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Sign in to vote. My fingerprint reader worked with Vista but when I upgraded to Windows 7 it is not recognized by DigitalPersona. Even after reinstalling it all it still won’t recognize.

Installing Digital persona resulted in no reader detected all of the time, despite following instructions on this forum.

AuthenTec Inc All Drivers | DriverZone

I had the same problem with my HP b. At the windows login I get a “Reader not detected” message and in DigitalPersona “The fingerprint reader is not connected. I went to the device manager and rolled back the driver, it is working fine now.

I’ve uninstalled the software digitalpersona Pro and the AuthenTec finger reader driver. I have tried all the other drivers on this thread, but nothing happens and Windows ultimately automatically updates the driver anyway to the new one! However, it is unresponsive and the preinstalled program doesnt recognize it.


If this post helps to resolve your issue, click the Mark as Answer button at the top of this athentec. Monday, November 10, I have tried all of the above as well. I have windows updates set to ask me first, but this one has a mind of it’s own.

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Windows indicates that the reader is installed and working properly and that the drivers are up to date. Tuesday, October 7, 2: Windows Update had an update for this device, but the update failed and I cannot find a way to reinstall the update. I’m running on Ultimate Vista 64bit. There is a brand new driver available from Windows Update, but it doesn’t work. I managed to make most functionality run on that installation, albeit buggy and slow, running assorted drivers in compatibility mode.

I even tried removing and finding again the device from device manager and all went well, but DigitalPersona Personal kept saying that fingerprint reader isn’t connected. I tried 4 versions and the only one that works with DigitalPersona is 7. Thank you for your help. Thanks Deathpong this worked for me, just roll back the driver, to easy. Let us know what yopu find. Message 1 of 2. Just wanted to say thanks – I have been searching all over the place trying to find out why my sensor was unresponsive – this did it – many thanks!


Saturday, October 11, 3: It appears to be available in a number of Softpaqs, such as sp I have updated this from the troubleshooting section of the HP Support website.

AuthenTec AES2501B (EntréPad)

The fingerprint 2501q was working fine until Windows updated the driver about a week ago. To fix this issue go to device manager, then under personal identification devices, right click on the authentec fingerprint reader.

Remove From My Forums. Tuesday, October 7, I stumbled upon AuthenTecs own basic software, allowing You to log onto the computer and that worked.